Say Goodbye to Overdue Energy Bills

You could get up to $8,000 of past due energy charges forgiven after making twelve on-time payments on your current monthly bill with the new AMP (Arrearage Management Plan) program.

Who can participate in AMP?

In order to be eligible for this program, you must meet all the eligibility requirements below:

  • Be enrolled in CARE or FERA discount programs

  • Owe at least $500 or more on your gas and electric bill

  • Be more than 90 days past due

  • Be a CleanPowerSF/PG&E customer for at least six months, and made at least one on-time payment

Please note that net energy metering (NEM), master-metered customers and master-metered customers with sub-metered tenants are currently not eligible to participate in AMP.

How to apply

Pacific Gas and Electric (PG&E) is running this program on behalf of California. To apply, call PG&E at 1-800-743-5000 to get started.

Questions?

Call CleanPowerSF at 415-554-0773 or email us at CleanPowerSF@sfwater.org.

For additional ways to lower your utility bills:

Frequently Asked Questions (FAQ)

How does AMP work?

With each on-time payment of your current charges, AMP will forgive 1/12 of the eligible debt you owed at the time of enrollment. After twelve on-time payments of your monthly current charges, your eligible debt will be forgiven up to $8,000.

Can I add new debt to my existing AMP program?

No, any new charges issued on or after AMP enrollment are your responsibility to pay and cannot be added to your AMP balance.

What happens if I miss a payment?

You can miss up to two non-sequential payments, as long as you make up the payment on the next billing due date with an on-time payment of both the current bill and the missed payment(s). Missing two sequential payments, or failing to pay the 12th payment, will automatically remove you from AMP.

What happens if I sign up for AMP but then can't keep up with my regular monthly payments?

If you break the AMP before reaching twelve on-time payments, there is no impact to the debt that has already been forgiven. However, your remaining debt will not be eligible to be forgiven.

Can I sign up again after completing the AMP program?

Once you complete the AMP, you are eligible to sign up again after a 12-month waiting period.

Can I be on another payment plan and enroll in AMP?

Yes, but you can only be on one payment plan at a time. If you qualify for AMP, then your previous payment plan will be replaced by your new AMP agreement.

Can I also participate in the REACH and LIHEAP programs if I am enrolled in AMP?

Yes, you can participate in REACH and LIHEAP. Any financial assistance payments (pledges) from the LIHEAP program would only be applied to current charges while enrolled in AMP.