In case you missed it: new electricity rates for CleanPowerSF customers were adopted by the San Francisco Public Utilities Commission on May 14, 2024, and will be effective July 1, 2024. Through a transparent and public process, these rates have been carefully designed to prioritize local customers rather than profits for shareholders.
As a not-for profit power provider, CleanPowerSF continues to focus on providing clean, affordable and reliable electricity services to our customers. In 2023 alone, CleanPowerSF customers saved more than $50 million in bill savings compared to PG&E rates.
As we approach July 1, 2024, CleanPowerSF customers may be curious about the upcoming rate changes. Here's a breakdown of what you can expect:
CHANGES TO GENERATION RATES
Starting July 1, CleanPowerSF customers will experience, on average, an 8.5% rate increase for generation service.
An average residential customer will experience a $4 increase per month
An average small business customer will experience a $16 increase per month
CleanPowerSF generation charges are reflected on your monthly PG&E bill and only comprise a portion of your total electricity charges. PG&E delivery charges are also changing on July 1.
WHAT’S CAUSING THE RATE CHANGE
As your electricity supplier, we continue to prioritize affordability when it comes to where and how we source clean power for our 385,000 customers. Recent increases in power supply costs in California have resulted in increased costs for providing clean, reliable power for our customers.
COMPETITIVE RATES, CLEANER ENERGY
Our rates have historically been competitive with PG&E’s. As a result, we have helped San Francisco ratepayers save millions of dollars on their electricity bills. In 2023 alone, we helped save CleanPowerSF customers $50 million.
CleanPowerSF continues to offer a much cleaner energy mix than PG&E. PG&E currently offers energy that is about 45% clean and renewable. CleanPowerSF’s Green service provides at least 50% renewable energy (by state standards) and another 40% of our mix is large hydropower, making our electricity service more than 90% clean and renewable.
STABLE RATES FOR THE YEAR
One of the advantages of choosing CleanPowerSF is our commitment to rate stability and predictability. CleanPowerSF’s rates will remain unchanged from July 2024 through June 2025, providing predictability for your pocketbook. In contrast, PG&E has already implemented four rate changes this year alone and may continue to adjust their rates for both generation and delivery services over the next year.
BILL ASSISTANCE AND SUPPORT — WE’RE HERE TO HELP
We are committed to keeping our rates affordable and providing ways for customers to lower their bills. We continue to offer discounted rates and bill assistance to our customers through a range of programs. Eligible customers can get information about ways to lower their electricity bill at: cleanpowersf.org/loweryourbill.
We're here to help if you get behind on your bills or have questions about your monthly bill charges. Contact CleanPowerSF Customer Service for assistance at (415) 554-0773
or cleanpowersf@sfwater.org.
HOW CAN I LEARN MORE?
In May, CleanPowerSF hosted an informational webinar for residents to learn more about the upcoming rate changes. You can view the video recording and the PowerPoint slides from the webinar.
If you have specific questions about your bill or the upcoming rate change, we encourage you to contact CleanPowerSF Customer Service. Call (415) 554-0773 or email cleanpowersf@sfwater.org.
For more information about the public rate setting process for CleanPowerSF customers, visit sfpuc.org/powerrates.
Thank you for being a CleanPowerSF customer!