Lower My Bill

Resources for lowering monthly energy costs

From monthly discounts to flexible payment options, we’re here to help you save on your electricity bill. Check out Tips for Conserving Energy at Home for ways to reduce energy use at home and save money on your electricity bill.

Monthly Bill Discounts

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CARE and FERA programs

CleanPowerSF customers can receive a monthly discount on their energy bills through the CARE (California Alternate Rates for Energy) and FERA (Family Electric Rates Assistance) programs. You qualify for CARE or FERA based on your household income or by participating in certain public assistance programs (like Food Stamps or Medicaid).  

  • With the CARE and FERA monthly discount:

    • Save up to 35% on your electricity bill 

    • Sign up in less than 5 minutes

    • No proof of income is required to enroll

    Enroll online a pge.com/careferaor by phone by calling PG&E at (866) 743-2273.

    CARE and FERA are State programs run by PG&E. As a CleanPowerSF customer, you submit your application through PG&E. The discount is applied to both the PG&E and CleanPowerSF portion of your bill. The CARE discount is applied equally to both CleanPowerSF customers and PG&E bundled service customers.

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Medical Baseline

If you have a medical condition that requires greater energy use to power your medical devices or support independent living, you can lower your energy bill with the Medical Baseline program. This program allows customers to receive more energy (electricity and gas) at the lowest rate.

  • The Medical Baseline program

    • Lowers your monthly energy bill

    • Shares advanced notice for Public Safety Power Shutoff events

    Enroll online at pge.com/medicalbaseline or by phone by calling PG&E at (800) 743-5000.

    Medical Baseline is a State program run by PG&E. As a CleanPowerSF customer, you submit a Medical Baseline application through PG&E.

Budget Billing and Payment Plans

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Budget Billing

Budget Billing allows you to pay your energy costs across equal monthly payments. On this plan, you’ll pay an average cost across 12-months of usage, meaning your bill will stay relatively the same each month. Your energy usage can change for a variety of reasons, such as using heaters to warm your home during the winter.

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Arrearage Management Plan (AMP)

Debt forgiveness programs are also available for CARE and FERA Customers: You may qualify for a new debt forgiveness program available to CARE and FERA customers who have overdue bills.

  • The Arrearage Management Plan (AMP) program forgives your overdue electricity and gas bill debt (up to $8,000) as you make on-time monthly payments on your current energy bill.

    Learn more and enroll in debt forgiveness programs online with PG&E at pge.com/amp or by calling PG&E at (800) 743-5000.

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Flexible Payment Plans

Need more time to pay? There are several options available, including installment plans, payment extensions, and new programs to help customers with overdue energy bills.

Assistance Programs

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LIHEAP

The Low-Income Home Energy Assistance Program (LIHEAP) provides a yearly credit on your utility bill. The total amount of the credit is based on many factors, such as household size and the amount to be paid on the energy bill.

  • With the LIHEAP yearly credit,

    • You qualify for payment assistance based on your household income. 

    • Funds are subject to availability.

    • Enrollment and credits are run in San Francisco by Peninsula Energy Services (PES) 

    • Enroll by calling Peninsula Energy Services at (415) 416-6660.

    If you qualify and enroll in LIHEAP, you are also eligible for the free Weatherization Assistance Program, which can help you reduce your energy costs by making safety and energy saving improvements to your home (like installations of windows, smoke alarms, and floor insulation). Peninsula Energy Services runs both LIHEAP and the Weatherization Assistance Program so you can ask them about both!

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REACH

The Relief for Energy Assistance through Community Help (REACH) program helps you pay overdue energy bills. If you meet the income requirements, and have received a 15-day or a 48-hour disconnection notice, you may qualify.

  • With the REACH program

    • REACH covers up to $800 of the PG&E portion of the overdue bill

    • Funds are subject to availability

    • Enrollments and payments are managed in San Francisco by the Dollar Energy Fund

    Enroll online or by calling the Dollar Energy Fund at (800) 933-9677.

Special Discounts & Credits

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California Climate Credit

Every spring and fall, California utility customers receive a California Climate Credit on their electric and natural gas bills. Funding for the credit comes from California’s Greenhouse Gas Cap-and-Trade Program to address climate change.

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SuperGreen Saver

SuperGreen Saver offers qualifying customers 100% renewable energy at a 20% discount every month.

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Hourly Flex Pricing

The Hourly Flex Pricing Pilot offers you a way to lower energy costs while promoting cleaner energy and a more reliable grid. Through the pilot, you can earn bill credits by planning ahead and using power when it’s cheapest.

Additional Programs and Rebates

Programs and Rebates for Residents
Programs and Rebates for Businesses